(Right-Sizing Tickets) Spoiler alert: I’m going to tell you right up front what my conclusion is: Tickets should be large in scope. Also, tickets should be medium in scope. Finally, tickets should be very small in scope. Tickets, tickets, tickets! Tickets for everything! Imagine a ticket with the instructions “create user login.” Cringing? Me too.… Continue reading On Writing Tickets (Part 1)
MTR 